Fidelity brokerage Sucks Customer Reviews and Feedback
Fidelity Investments Inc., commonly referred to as Fidelity, earlier as Fidelity Management & Research or FMR, is an American multinational financial services corporation based in Boston, Massachusetts. Fidelity Investments operates a brokerage firm, manages a large family of mutual funds, provides fund distribution and investment advice, retirement services, Index funds, wealth management, cryptocurrency, securities execution and clearance, and life insurance.
A very upset customer mentions, "I had a horrible experience with Fidelity and urge people not to use them for anything. I experienced fraud with my debit card and this company did absolutely nothing. I have requested to speak to the fraud department and I guess that department does not handle calls so I have been waiting for a call for over 2 weeks and nobody has called me. I am stuck to pay $3800 back to a company that I didn't take from I am highly disappointed and will never do business with them again."
Current Employee - Anonymous Employee says"If your employed as a client service executive the firm pays approx. 30% less than its peers in the same sector. A lack of flexibility with working structures. No collective voice that represents employees. e.g the pay rises for the last two years amount to only 0.95% per year Team leaders that have little or no personal skills and appear to be in the role to promote only themselves and not look after their teams. A high turnover of staff due to the above reasons mean an inexperienced workforce struggles to maintain consistency of information leading to an unhappy clientele and stressed employees."
Financial Representative (Former Employee) says"A good place to start but the pay is so low you won't stay and benefits are only worth while if there for 5 to 10 years. Good training, or at least is used to be. They only care about metrics, and micro manage everyone. Track your work down to seconds. Make teams compete against each other rather than help each other.Free paid training, free parking, nice coworkersLow pay, takes 1 year for 401k match, frenetic pace."
Financial Representative (Former Employee) says"Great company to begin your career in finance. Very hard to move up in departments. Management can be stagnant at times, they never notice the talent that is evident.Work / Lifemanagement"
High Opportunity - Financial Representative (Current Employee) says"Its ok. A call center. No matter what they tell you, any promotion you'll still be on the phones (unless you want to move out of Utah), or are at the company for more than 10 years.7% 401k match plus profit sharingYour schedule is not flexible. You take breaks when they say."
Mark says"Still charging 4.95 per trade. Will not let me buy certain stocks. I put in buy orders with limit, hits the limit, no buy. Cancel order, no money to re-buy. Wife and I both have fidelity accounts totaling 1.7 million. I\'m pulling out. DO NOT USE FIDELITY!!!!"
Customer says"Seven days, at least, and my account is locked so I can\'t do anything, I am on hold for hours at a time. When I talk to someone which is almost impossible, the account is supposed to be fixed , but its not. they do SS# check, Phone# check, A voice check, I have 2 factor authentication set up. DUH! Who else could it be? 65 min finally talking to someone.. who apparently can\'t do anything.. still on hold. It all started when I was on a public wifi and used a VPN. that made them think someone was breaking into my account because VPN put me in a different country or a different State.... I\'m just guessing. But how can that be with all those safeguards in place?! Answer: The (The Fraud Dept.) is changing all my Account numbers 3-5 days. But they are really busy. Nothing happened Nobody accessed my account. It was me through a VPN. Need to find out their VPN policy. Sucks. A week I can\'t access my account nor get anyone on the phone or through chat to tell me what is going on."
Davis says"They will trick you with soft words Sincerely they are bad,all the managers here are scam. Get back your refund with the help of Mrs Rabacca Feel free to email her on..(leorabacca559)"
Bella says"Its a great place to trade i wish i heard of it before i invested with those that ran away with my money but thanks to support AT prosperityrecovry they were able to get what was stolen back , if you have had the same experience , its better you reach out and stop beating yourself up about a mistake ."
James Bowers says"I would give NEGATIVE stars if possible. Set limit to sell a stock and that limit was achieved BUT never filled. Called Fidelity and got passed around to supervisors who had nothing but excuses. Looking for a different company and telling my story to whoever will listen."
Frank says"At the dealership trying to approve my purchase amount and have been on hold for over an hour for a simple authorization. This is a joke. Closing the accounts as soon as I'm done here."
Ryan says"Horrible, on the phone for an hour and still hearing music...By the you get to customer rep, you lost thousands of dollars...I am trying to find a way to transfer my IRA and investment."
LNG Economist 🇦🇺🇺🇸🇹🇼🇯🇵🇭🇰 says"@KeithMcCullough Aussie asking MS Q risk managing long only - Just FYI - most Aust retirement funds (unless Self Ma… https://t.co/cq2r1TX2iJ"
JamalNeff says"@ForwardDividend @GenZ_Investor @DecadeInvestor I have Fidelity for my IRA/401k/Brokerage, I didn’t know they also offer a cc’d."
Derek says"I highly recommend putting any money you can spare into a brokerage account like fidelity and buy into any S&P 500… https://t.co/hygNkelbQv"
Finance Hippy 💸📈 says"@thericklowe They are the founders of index funds! Although fidelity and others are about the same. Easiest way to… https://t.co/sjQo2YsK3Z"
In The News
Kansas City Business Journal reports"Lawsuit claims methods behind short selling are illegal, seeks class-action status"
Business Wire reports"Fidelity® Q1 2020 Retirement Analysis: Retirement Savers “Stayed the Course” Despite Economic Crisis"
Financial Advisor Magazine reports"Robinhood's Rise Brings Dark Side Of Irate Traders, US Probes"
The Wall Street Journal reports"Vanguard and Fidelity Suffer Brief Outages on Busy Trading Day"